Technical consultancy services are carried out free of charge by our experienced and proficient salesmen. Based on customers’ specific requirements and unique characteristics of installation sites, our experts will provide optimized solutions and products. The offered products will have unparalleled features on safety, functionality, reliability, durability and friendly to users and environment.
Installation & Project Management
Installation works are implemented strictly according to professional quality management process. Once an order has been placed, our technical engineers will conduct site survey, make shop drawing, decide method of installation and prepare all necessary equipment, materials and human resource for the required work. We maintain good relationship with suppliers and cooperated effectively with local contractors. Our project management process ensures total customers satisfaction in terms of safety, quality and deadline.
Our technical support 24/7 hotline operator receives and responds all customers’ inquiry and requirements on products information, guidelines, installation and operation. During warranty period, any problem arising with installed products will be handled instantly and free of charge by our dedicated, experienced and skillful maintenance team.
We offer a range of different maintenance packages to meet different customer expectations. This can even include 24/7 on site support. Customers benefit a lot from our maintenance scheme such as ensuring maximum safety, enhancing the lifespan of equipment, keeping smooth and stable operation of equipment, preventing regrettable risks, saving power/energy, getting priority service and price for spare parts replacement.